PRIVACY POLICY

Effective Date: 21 April 2025
Last Updated: 21 April 2025

At Mediawah, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Who We Are

Mediawah is a video production and live streaming service provider based in Milton Keynes, UK.
If you have any questions about this policy, please contact us at:
hello@mediawah.co.uk

2. What Information We Collect

We may collect and process the following information:

  • Contact details: name, email address, phone number

  • Business information: company name, job title, project requirements

  • Website usage data: IP address, browser type, pages visited

  • Communications: emails or messages you send us via contact forms or booking enquiries

We only collect what we need to deliver our services and respond to your enquiries.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries or requests

  • Provide quotes, proposals, and services

  • Communicate project updates and logistics

  • Improve our website and services

  • Comply with legal obligations

4. How We Share Your Information

We do not sell or share your personal data with third parties for marketing purposes.
We may share your information with:

  • Service providers (e.g. web hosting, payment processors)

  • Contractors or team members involved in your project

  • Legal authorities, if required by law

All data shared is kept strictly confidential and only used as necessary.

5. Cookies & Website Analytics

We use cookies and tools like Google Analytics to understand how visitors use our website. This helps us improve user experience.
You can manage or block cookies through your browser settings.

6. Data Storage & Security

We store your data securely and take appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse.

7. Your Rights (Under GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent at any time

To exercise these rights, contact us at hello@mediawah.co.uk.